Features
Everything your front desk needs, in one place
bizChatFlow is in early access. Team workspaces are live today; the rest is rolling out in stages and labelled below.
01Coming soon
Shared WhatsApp inbox
Every customer conversation in one place, handled as a team.
- Assign chats to the right person and set priority
- Internal notes your customer never sees
- Saved replies and approved templates in one click
- Delivered and read receipts straight from WhatsApp
02Coming soon
Customer CRM
Know every customer before you reply.
- Contacts, tags and custom fields
- Consent records for every opt-in and opt-out
- Lead pipeline from first message to won
- CSV import and export
03Coming soon
Appointments & bookings
Bookings that never clash, reminders that go out on time.
- Services, durations and staff availability
- Double-booking prevention built in
- Public booking link for your customers
- WhatsApp reminders using approved templates
04Coming soon
Consent-aware campaigns
Reach customers who asked to hear from you — and only them.
- Approved WhatsApp templates only
- Automatic opt-in checks and opt-out handling
- Scheduling, batching and duplicate prevention
- Honest reporting: sent, delivered, read, replied
05Coming soon
Visual automations
Out-of-hours replies, follow-ups and routing, built by drag and drop.
- Triggers: new message, new lead, booking, birthday
- Actions: send template, tag, assign, wait, branch
- Test mode and a log for every run
- Loop prevention and safe retries
06Coming soon
AI reply assistant
Suggested replies grounded in your own business information.
- Answers from your services, prices and hours
- Never invents prices or confirms bookings on its own
- Hands over to a human whenever needed
- Per-business usage limits
07Coming soon
Business website
A fast one-page site with a WhatsApp button and booking form.
- Your logo, colours, services and hours
- Free subdomain, or connect your own domain
- Booking form linked to your calendar
- Search-engine friendly by default
08Available now
Team & permissions
Give every teammate exactly the access they need.
- Owner, admin, manager, agent and viewer roles
- Email invitations that expire after 7 days
- Audit log of every sensitive change
- Separate, isolated workspace for each business
Bring your customer conversations together
Set up your workspace in minutes. 14-day free trial, no card required.